As part of the ERYC ‘Your Life Your Way’ change programme (further information here) a website was developed as an open access tool which creates a single place for residents to take control of their own care needs.
The site has three main sections, Staying Independent, Arranging adult care and Caring for someone. These sections then detail advice and support through the whole care journey, offering people impartial advice and directing them to the support to ensure all their care needs are met.
Staying Independent
This section offers advice on eating for good health, keeping adults safe, creating a safe home, and looking after it, aids and equipment including Lifeline services, looking after yourself, getting out and about, shared lives and going into and leaving hospital.
Arranging Adult Care
This section offers advice on care and support, needs assessments, care and support plans, financial assessments, personal budgets and direct payments, self-funding care, the move into adult social care, adult social care whilst in prison and end of life care.
Caring for someone
This section is aimed at people supporting others with care and offers advice and support to both adult and young carers as well as shared lives carers.
There is also a section which allows you to utilise the Councils database of local groups and activities along with local community and care services to search for services and activities in your local area which fit your wants or needs.
The website also offers the opportunity to get in touch with the Councils teams directly, via email through the web portal or on the telephone. The teams you can directly contact are:
- Adult social care team (both general enquiries and emergency contact)
- Adult safeguarding team
- Carers support service
- Shared lives team
- Lifeline and response team
The ambition for this site is to be the first-place residents of the East Riding turn to for trusted support and advice on adult social care which inspires them to take charge of their own care and reduce the ever-growing strain on the acute care system.
